Ledger.com/start is the official initialization portal designed specifically for setting up Ledger® hardware wallets. This comprehensive web-based wizard guides users through every critical step of device configuration, from initial unboxing to complete security setup. The platform ensures that even cryptocurrency beginners can establish a secure foundation for their digital assets while following industry-best security practices from the very beginning.
Complete firmware installation and device configuration process
PIN setup, recovery phrase generation, and security protocols
Seamless Ledger Live installation and device synchronization
Hardware: Ledger® device (Nano S, Nano S Plus, Nano X, or Stax), USB cable
Environment: Secure private location, computer with internet access
Security: Safe location for 24-word recovery phrase storage
Recovery Phrase Security: Your 24-word recovery phrase is the master key to your cryptocurrency assets. Write it manually on the provided card, store it in multiple secure physical locations, and never digitize it. Anyone with access to your recovery phrase can access your funds.
PIN Protection: Choose a strong, memorable PIN. The device will automatically wipe after multiple incorrect attempts, protecting against physical theft and brute force attacks.
Complete desktop application for advanced portfolio management and device control
Mobile application for on-the-go access and Bluetooth connectivity (Nano X)
Secure authentication process requiring physical device connection
First, try a different USB cable and port. Ensure you're using a supported browser (Chrome, Firefox, Edge, Safari) with the latest version. Restart your browser and computer. For Ledger Nano X, ensure Bluetooth is disabled during initial setup. If issues persist, check the Ledger Support knowledge base for device-specific troubleshooting guides or contact official support.
No, Ledger.com/start requires an internet connection to download the latest firmware, verify device authenticity, and access the setup wizard. However, once your device is initialized and you've completed the Ledger Live download, you can use many features of Ledger Live Desktop offline. The initial setup must be completed online to ensure security.
We strongly recommend against purchasing used hardware wallets. While Ledger.com/start will guide you through resetting the device, you cannot verify its history or potential tampering. Always purchase new devices from authorized retailers to ensure supply chain security. The setup process cannot detect sophisticated hardware modifications.
If setup is interrupted, your device may be in an intermediate state. Simply reconnect your Ledger® and revisit Ledger.com/start - the wizard will detect the device's current state and offer appropriate recovery options. Never disconnect during firmware installation or recovery phrase generation. If uncertain, you can start the setup process fresh, though this will erase any existing configuration.
Always manually type "ledger.com/start" into your browser. Verify the SSL certificate shows "Ledger SAS" and the URL begins with "https://". Check for correct domain spelling - phishing sites often use subtle misspellings. Bookmark the genuine site after verification. Never follow links from unsolicited emails claiming to be from Ledger® support.
While Ledger Live can guide you through device setup, Ledger.com/start remains the recommended initialization portal for new users. It provides comprehensive guidance, security education, and ensures all critical steps are completed properly. Experienced users can initialize through Ledger Live, but beginners should always start with the official setup wizard for optimal security.